Rental Terms and Policies



  • be at least 18 years of age or older
  • be an Ontario resident
  • present a valid form of identification on pickup 
  • sign a rental contract on or before the date of pickup


Rental fees are for up to a week. The fee for a one-day Rental is the same as the fee for 3 days, 4 days or 7 days. We offer 25% off if you require the Rental for more than a week.


  • 25% Off for TV/Film/Theatre/Video (min 2 week rental)
  • 40% Off for Non-Profit Theatre (min 8 week period rental)
  • 50% Off for Schools (min 6 week period rental)
  • 60% Off for Long Term Production (min 12 week period rental)



  • Rental fees must be paid in full on the date of booking.  If you're booking for a production or a long term Rental, a 25% non-refundable deposit is required.
  • The Rental Contract is final once completed.  Any missing items or condition issues must be reported to us within 24 hrs of pickup. There are no refunds once the Rental has been paid for and picked up and no issues have been reported.
  • The Renter must provide a Security Deposit on the date of pickup. The Security Deposit will be an amount of up $100-$300 (depending on the costume) and will be held until all accounts are settled and costumes are returned. The Security Deposit is NOT a prepayment for rental fees.

Return of the Costumes:

All Rentals hangers and garment bags must be returned with the costumes.  All Rentals must be returned in the same or better condition.   There is no need to dryclean or launder the Rental prior to returning it, however, Rentals that are returned heavily soiled will be subject to a $25 charge per item.  Any Rentals that are returned heavily stained, torn, heavily altered or all-together there are pieces  missing or damaged beyond reasonable wear and tear, the Renter will pay the extra costs.  

Replacement Cost:

The Renter will pay the replacement cost for failure to return the Rental (or pieces of the rental) or if irreparable damage(s) is incurred to the Rental. Replacement value of lost or damaged garments or pieces are set at anywhere from 10-30X the rental value (depending on the garment). 


Minor, reversible alterations are permitted. i.e. hems, waist and sleeve alterations. Major alterations must have prior authorization. $50/hr fee applies to reverse alterations or to repair damages or replace zippers. No breakdown of the garment(s) without prior authorization. The Renter will pay for any damage created to the garment from the use of hemming tape.

Late Fees:

A non-negotiable late fee of 15% of the cost per Rental, per day, is applied to all Rentals returned after the date specified on the Rental agreement.

Production Orders:

We will require specific measurements to ensure a proper fit (see below).  These measurements should be provided for each wearer/actor and emailed to us at:

Waist to floor (females only)
Neck/shirt size
Hat size
Hips (females only)